Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I purchase insurance for my vehicle?

You can purchase our insurance policies online through our POI2U website or the POI2U mobile app.

To purchase insurance through our website, click here.

To purchase insurance through our app, click here.

We also have branches located in various states. For a full list of our branches please click here. We also provide tele-insurance, providing insurance services via our call centre at 1-800-88-2121.

Recent FAQ

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

Motor Claims – Own Damage (OD)

What are the advantages of taking my car to a panel workshop?

If you select a workshop from our panel list, you’ll get better quality control on repairs and...

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...