Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment. If you do not want to do so, you should notify us in writing to indicate that payment to you should be made in the form of cheques.

Recent FAQ

How much can each of my contents be insured for?

There are 3 plans available for the PrOrumah Contents Plan. You can choose one from any of these plans to determine the overall insured sum of your items...

How do I purchase insurance for my vehicle?

You can purchase our insurance policies online through our POI2U website or the POI2U mobile app...

Will the Motor Third Party insurance products still be available?

Available at tariff prices, Motor Third Party insurance products are still available for...