Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details. If you do so, however, we are not liable if the payment is not paid out to you, as this is a private arrangement between you and the other party.

Recent FAQ

What is Passenger’s Driver Plan (PDP)?

Our Passenger’s Driver Plan (PDP) Insurance covers injury, disablement, and death by violent, accidental, or external means while driving or riding or boarding or alighting a motorcycle, private...

What type of policy do I need to join PrOrewards?

You only need to own a P&O motor insurance policy to join this program. This means any Private Car or...

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...