Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details. If you do so, however, we are not liable if the payment is not paid out to you, as this is a private arrangement between you and the other party.

Recent FAQ

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and...

What is Credit Shortfall Private Car Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your...

Can I authorise payment to my employer’s bank account if I am a foreign worker and do not have a bank account?

Yes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company...