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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOtravel Insurance?

Our PrOtravel Insurance covers you when travelling overseas for any medical costs, accidents, travel delays and more.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our PrOtravel policy.

Recent FAQ

What do I do if I have forgotten my username and/or password?

Through our mobile app...

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy...