Total Assist: 1-800-88-2121
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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

  • Click “Have an account?”.
  • Click “Forgot your password?” and fill in your email address.

Through our website:

  • Click “Login”.
  • Click “Forgot your password?” and fill in your email address.

A link will then be sent to your email where you can change your password.

Recent FAQ

I would like to transfer the NCD from my P&O Insurance motor insurance to another insurance policy. How can I do this?

Please call our hotline at 1-800-88-2121 for any assistance...

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when...

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...

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