Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I have forgotten my username and/or password?

Through our mobile app:

Click “Have an account?”.
Click “Forgot your password?” and fill in your email address.

Through our website:

Click “Login”.
Click “Forgot your password?” and fill in your email address.

A link will then be sent to your email where you can change your password.

Recent FAQ

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

What is Electronic Equipment Insurance?

Our Electronic Equipment Insurance provides coverage for your computers and other electronic equipment and it applies whether the items are at work or at rest or being dismantled for the purpose...

Are there any additional fees and charges that I have to pay?

Yes, you will be charged a stamp duty of RM10 and the standard Sales & Service Tax (SST) of 6% on your premium...