Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

There are currently 3 plans available...

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...