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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement.

Recent FAQ

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at...

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...