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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy:

  • Provide an accurate odometer photo and reading at the start of, renewal and claim on your policy.
  • Make sure your odometer is always functional.
  • Check your odometer regularly to make sure your cover distance has not run out. Top up your plan if needed.

We will send you regular reminders to check your mileage as well, just in case. 

Recent FAQ

Can I receive a quotation without registering?

Yes, you can! Receive a quote on our POI2U websites or mobile application...

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...