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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy:

  • Provide an accurate odometer photo and reading at the start of, renewal and claim on your policy.
  • Make sure your odometer is always functional.
  • Check your odometer regularly to make sure your cover distance has not run out. Top up your plan if needed.

We will send you regular reminders to check your mileage as well, just in case. 

Recent FAQ

Motor Claims – General

What are the claim options available in the motor policy?

  • Own Damage Claim
  • Own Damage Not at Fault (OD-KFK Claim)
  • Windscreen Claim
  • Theft Claim
  • Third Party Property Damage Claim
  • Third Party Bodily...

What is Personal Accident (Continental Scheme) Insurance?

Our Personal Accidental Continental Scheme Insurance covers injury, disablement, and death by violent, accidental, or external means...

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...