Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I have to do after buying this policy?

There are a few things you should keep in mind after buying our PrOmilej policy:

Provide an accurate odometer photo and reading at the start of, renewal and claim on your policy.
Make sure your odometer is always functional.
Check your odometer regularly to make sure your cover distance has not run out. Top up your plan if needed.

We will send you regular reminders to check your mileage as well, just in case.

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

If your vehicle has been blacklisted, please contact the Department of...

A risk profile is an analysis of whether a pool of consumers present a high or low risk, based on factors such as...