Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Money in Transit Insurance?

Our Money in Transit Insurance covers loss of your money while in transit and in the premises.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Money in Transit policy.

Recent FAQ

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...