Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or online before you buy PrOmilej. Without this, we reserve the right to cancel your policy.

Recent FAQ

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on...