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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Recent FAQ

Motor Claims – General

Why did my insurer pay my claim to the credit / leasing / hire-purchase company when I have paid the premium?

Your policy is subject to an endorsement 15 i.e. Hire Purchase. Under the Motor Policy, the credit/leasing/hire purchase company...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...