Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

If you are unable to pay the excess, your insurer may refuse your claim or...

Yes, there are a few. The major exclusions are...