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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.  

Recent FAQ

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are...