Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess.

This covers the repair costs of your vehicle for damages caused by floods, typhoons...

No, you don’t. However, you should update us if any changes have been made...

Yes, but we recommend renewing with PrOrumah once your existing policy has expired...