Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.
  • Recent FAQ

    What supporting documents are needed if I choose e-Payment?

    Your NRIC, passport, or other acceptable identification documents and bank account...

    How long is the validity of PrOrumah insurance?

    The PrOrumah policy will be valid for one (1) year from your date of purchase...

    How do I know when new products are available and how do I choose the best one for me?

    You should always check with your insurer, takaful operator or agent for new products and add-on cover...