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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

  • The engine and chassis number of the vehicle being insured.
  • The vehicle owner’s NRIC, passport number or business registration number.
  • The commencement and expiry dates of the policy.
  • Recent FAQ

    If the old system worked well, why change it?

    As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...

    What should I look out for when purchasing motor insurance now?

    You should focus on what the policy covers, excludes, and the insurer’s customer service standards...

    How will my bank account information be used? Will it remain confidential?

    Your bank account details and other related information will only be used for payments directly into you account...