Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens if I exceed my allocated mileage one month before the end of my policy?

If you have exceeded your allocated mileage and your Grace Mileage, and you have not topped up, you will only be covered for third party bodily injury or death and third party property damage but not loss or damage to your vehicle due to accident, fire or theft. (For PrOmilej policies issued after 19 March 2021, optional benefits listed above in 1. above will not be covered if you have exceeded the allocated mileage and Grace Mileage).

Recent FAQ

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder...

How much can each of my contents be insured for?

There are 3 plans available for the PrOrumah Contents Plan. You can choose one from any of these plans to determine the overall insured sum of your items...

What is Total Assist?

Total Assist is our 24/7 call centre service dedicated to helping you with any road accidents or breakdowns across Malaysia...