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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder. 

Recent FAQ

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and...

How old does my car have to be to buy PrOmilej?

Vehicles of up to 20 years can buy PrOmilej. This includes newly...

What is the eligibility criteria to receive a Buy Online & Get Rewarded?

The eligibility criteria to join Buy Online & Get Rewarded is ...