Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a family member enquire or make changes to my car insurance policy?

No, they cannot. Unless they are listed on your policy, they cannot request for changes on your behalf, nor can we provide any information to them.

Delivering only the best to our customers, Pacific & Orient Insurance Co. Berhad (P&O Insurance) has been...

Yes, just select the 9^th option (Towing, Breakdown or Accident Total Assist) when you give us a call...

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...