Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

Recent FAQ

Can I transfer my NCD from one vehicle to another?

Yes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...