Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

You must indicate that you want to receive your payment through e-payment in your claims form or notify...

Currently we are giving out TnG e-wallet funds worth...

Yes, but it must be from a licensed car rental company. Please submit the receipt and...