Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

If you have an enquires or want further clarification, you can contact the following hotlines...

You should always check with your insurer, takaful operator or agent for new products and add-on cover...