Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to join PrOrewards?

You should be:

  • A customer of Pacific & Orient Insurance Co. Berhad who is Malaysian or residing in Malaysia.
  • Not an active insurance agent.
  • Already be an existing Pacific & Orient Insurance Motor Policy Holder (for Private Car or Motorcycle)

Recent FAQ

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

Do I need to install a device in my car in order to track my mileage?

There will not be any device installed on your vehicle to track on your mileage...