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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to join PrOrewards?

You should be:

  • A customer of Pacific & Orient Insurance Co. Berhad who is Malaysian or residing in Malaysia.
  • Not an active insurance agent.
  • Already be an existing Pacific & Orient Insurance Motor Policy Holder (for Private Car or Motorcycle)

Recent FAQ

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

What is the premium to be saved compared to a traditional P&O Private Car Comprehensive Policy?

You will save between 10% to 40% on your basic premium (inclusive of the premium for the optional...

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer...

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