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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to join PrOrewards?

You should be:

A customer of Pacific & Orient Insurance Co. Berhad who is Malaysian or residing in Malaysia.
Not an active insurance agent.
Already be an existing Pacific & Orient Insurance Motor Policy Holder (for Private Car or Motorcycle)

Recent FAQ

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums...

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when...