Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer:

Free towing of up to RM150*. Beyond this, you will be charged RM1.50 per/km (07:01am - 12:00pm) or RM2.00 per/km (00.01am - 07.00am) payable directly to the Service Provider.
An unlimited number of service requests.
24 hour, 7 days a week service.
Free minor on-the-spot assistance up to RM200**
Battery Delivery and Replacement Services.
Tyre Replacement Services.
Jump Start Services.
Fuel Delivery Services.

Click here for details on all the additional benefits available.

*RM150 does not cover cases of motorcycles not in towable condition and the additional cost incurred due to request of equipment (e.g. Chain replacement, Spark plugs, petrol and tyre) will be borne by the insured instead.

** From 9.00am to 6:30pm daily, and chargeable from 6.31pm to 8.59am.

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