Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What type of policy do I need to buy for the Buy Online & Get Rewarded?

Any of our P&O comprehensive motor insurance products sold on our website will do! This includes:

  • Private Car Insurance – Comprehensive and PrOmilej products.
  • Motorcycle Insurance – Comprehensive product.

Recent FAQ

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...

When is your hotline open?

Our hotline (1800-88-2121) for Total Assist is available 24/7...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...