Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any additional fees and charges that I have to pay?

Yes, you will be charged a stamp duty of RM10 and the standard Sales & Service Tax (SST) of 6% on your premium.

However, please note that you will have a 15% discount on your premium if you purchase PrOrumah through our POI2U app, website, call centre or counter.

Recent FAQ

What is Money in Transit Insurance?

Our Money in Transit Insurance covers loss of your money while in transit and in the premises...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...