Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How old does my car have to be to buy PrOmilej?

Vehicles of up to 20 years can buy PrOmilej. This includes newly purchased vehicles as well. 

Recent FAQ

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

Is getting the new motor premiums will be time consuming?

New online distribution channels which are cost efficient would...