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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to receive a Buy Online & Get Rewarded?

  1. Any individual Malaysians or foreigners residing in Malaysia who want to renew or buy online Pacific & Orient Insurance motor products. 
  2. The individual must not be an active Insurance Agent.

Recent FAQ

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

Motor Claims – General

Can named drivers build up NCD?

No, NCD entitlement can only be accorded to the policyholder...

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

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