Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the eligibility criteria to receive a Buy Online & Get Rewarded?

  1. Any individual Malaysians or foreigners residing in Malaysia who want to renew or buy online Pacific & Orient Insurance motor products. 
  2. The individual must not be an active Insurance Agent.

Recent FAQ

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

Motor Claims – Third Party Property Damage (TPPD)

What happens in a Third Party Property Damage Claim?

If you are at fault, the other party will make a claim against your insurance company...

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...