Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made.

e-Payment is a method of payment that allows insurers to...

This means that the price of motor insurance products that will no longer be based on the Motor Tariff. Instead...

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...