Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved. Funds are usually available within the same day for Maybank account holders and available between 3 to 7 working days for other commercial banks.

Recent FAQ

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...

What is Foreign Workers Insurance Guarantee Insurance?

The Foreign Worker Insurance Guarantee is a policy required by the Immigration Department (under Regulation 21) from you...

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...