Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown, just give us a call (and select the 9th option Towing, Breakdown or Accident Total Assist). Let us answer your questions and guide you out of your situation. We are here 24 hours, 7 days a week for you. This is our small thank you for putting your trust with us. 

Recent FAQ

How much is my premium to cover the expenses or compensation of my workers if they are disabled or pass away in an accident?

Your total premium depends on the number of workers insured. The premium per worker is RM72 as...

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...