Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is All Risks Insurance?

Our All Risks Insurance will repair, replace or pay the ​amount for certain loss or damage due to accident or misfortune, within your premise, and based on what you have chosen. 

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusionsClick here for more information on our All Risks policy.

Recent FAQ

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...

What happens if I exceed the distance in the plan I have chosen?

If you exceed the distance you’ve been given, don’t worry. An extra 500km...

How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...