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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I forget my login password?

Click on “Forgot Password?” and a unique OTP code will be sent to your registered phone number. With this, you can create a new password.  

Recent FAQ

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

Do I still get my commission rebate of 10% if I use the POI2U website or app to buy the policy?

Yes, you do...

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...