Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and register for the program. It’s as simple as that!

Recent FAQ

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

Why do different insurance companies have different premium rates? How is it calculated?

With liberalisation, there are no more fixed rates based on the model, age or capacity of your vehicle. Instead...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...