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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and register for the program. It’s as simple as that!

Recent FAQ

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...

What happens if I under-insure/over-insure my vehicle?

If your vehicle is under-insured, you will be considered self-insured for the difference. For example...

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...