Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption, Earthquake cover?

This covers the repair costs of your vehicle for damages caused by floods, typhoons, hurricanes, storms, tempests, volcanic eruptions, earthquakes, landslides, and landslips.

Recent FAQ

What do I do if I have forgotten my username and/or password?

Through our mobile app...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter ...