Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption, Earthquake cover?

This covers the repair costs of your vehicle for damages caused by floods, typhoons, hurricanes, storms, tempests, volcanic eruptions, earthquakes, landslides, and landslips.

Recent FAQ

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and...

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...