Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What % increase should I expect on my motor premium?

This depends on your insurer. You should shop around for the motor insurance that suits you best.

Recent FAQ

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...