Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made. You should provide your email address to your insurance company to receive these notifications.

Recent FAQ

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...