Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations, please contact us at the number given in our claim correspondence with you, or contact our Public Complaint Department at:

PACIFIC & ORIENT INSURANCE CO. BERHAD

11th floor, Wisma Bumi Raya,

No.10 Jalan Raja Laut, P.O. BOX 10953,

50730 Kuala Lumpur

  • Tel: 03 – 2698 5033
  • Fax: 03 – 2693 6917

Recent FAQ

What business insurance does P&O Insurance offer?

P&O Insurance provides coverage through different products...

What insurance protects myself and my business?

You can buy our Public Liability Insurance policy (PLI) that serves...

Apart from my friends and family, can I use my referral code for myself?

Yes, if you own more than one vehicle, you can...