Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the benefits of purchasing through our call centre?

Convenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call. After you submit your documents and payment is cleared, you will receive your policy by email/courier in 24 hours. No traffic or queuing needed!

Recent FAQ

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1^st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...