Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is a tariff?

Tariffs are fixed price lists created under insurance acts to control the price of policies and policy wordings. Bank Negara Malaysia (BNM) oversees the applications of all Tariffs as the supervisory authority for all financial institutions. 

Recent FAQ

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...

Do I need to provide my bank account information for each of my policies?

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting...

Is getting the new motor premiums will be time consuming?

New online distribution channels which are cost efficient would...