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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and you will still benefit from your next NCD level.

Recent FAQ

How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...