Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and you will still benefit from your next NCD level.

Recent FAQ

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

When is your hotline open?

Our hotline (1800-88-2121) for Total Assist is available 24/7...

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account...