Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How much is my premium for the Foreign Worker’s Hospitalisation and Surgical scheme?

The yearly premium is RM127.20 per worker insured, inclusive of all other fees. The renewed premium is not guaranteed and subject to adjustment with approval by the relevant authorities considering the loss ratio and other factor that may affect the sustainability of the scheme.

Recent FAQ

What does Total Assist cover for Cars?

As part of your Comprehensive and PrOmilej* insurance coverage with us, we offer...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

What do I have to do to receive my payment through e-Payment?

You must indicate that you want to receive your payment through e-payment in your claims form or notify...