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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date on redeeming each reward.  

Recent FAQ

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

What is Boiler and Pressure Vessel Insurance?

Our Boiler and Pressure Vessel Insurance provides cover against the explosion of any insured...