Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy.

Our hotline (1800-88-2121) for Total Assist is available 24/7...

You can buy our Public Liability Insurance policy (PLI) that serves...

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details...