Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Where can I see the coverage and benefits for the products?

For more information about Private Car coverage and benefits, click here.

For more information about Motorcycle coverage and benefits, click here.

For more information about Business coverage and benefits, click here.

For more information about Other Insurance coverage and benefits, click here.

Recent FAQ

Document Checklist

I am not at fault and the third party did not lodge a police report, how can I file a claim?

You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim...

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...

What is the Phased Liberalisation of the Motor Tariff?

The Phased Liberation of the Motor Tariff removes the existing tariffs in stages. With this...