Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What will happen to my No Claim Discount (NCD) after Liberalisation?

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or takaful operator to another.

Recent FAQ

What are the additional benefits Total Assist offers for Motorcycles?

With Total Assist, you are also entitled to the following benefits...

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

What is PrOrumah? What is the difference between this and a normal P&O Houseowner or Householder policy?

Essentially, PrOrumah is a combination of both our Houseowner and Householder policies at 30% cheaper. It protects your house and/or its...