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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when driving a commercial vehicle or taxi.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Personal Accident PLUS (A) / Personal Accident PLUS (C) policy.

Recent FAQ

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

What will happen to my No Claim Discount (NCD) after Liberalisation?

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or...