Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when driving a commercial vehicle or taxi.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Personal Accident PLUS (A) / Personal Accident PLUS (C) policy.

Recent FAQ

Can I receive a quotation without registering?

Yes, you can! Receive a quote on our POI2U websites or mobile application...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at...