Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What PrOmilej plans are there?

There are currently 3 plans available:

Plan 1: 40% savings for annual mileage less than 5,000km.

Plan 2: 20% savings for annual mileage less than 10,000km.

Plan 3: 10% savings for annual mileage less than 15,000km.

Recent FAQ

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

Motorcyclists have the highest casualty rates in Malaysia, how will Motor Premiums Liberalisation affect them?

Premiums will be impacted by the claims history and driving habits of the insured. However...