Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Machinery Breakdown Insurance?

Our Machinery Breakdown insurance policy covers any unforeseen damage or loss of the insured machine during both at work and rest, as well as during cleaning, inspection, over-hauling or removal to another position within the premises.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Machinery Breakdown policy.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

What is Commercial Vehicle Comprehensive Insurance?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your vehicle...