Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period.

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

All payment due to a policyholder will go to the administrators of their estate and...

If you are unable to pay the excess, your insurer may refuse your claim or...