Frequently Asked Questions
We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
A Basic/Standard Excess is the amount you must bear for each claim we approve, even if the incident is not your fault. This does not apply for loss or damage caused by fire, explosion, lightning, burglary, housebreaking, theft, third party property damage or bodily injury claims.
A Compulsory Excess is an additional RM400 you must bear if you or the person driving the vehicle is either:
So, for example, if the claim payable is RM10,000 but your policy carries a basic excess of RM500, you would need to bear the first RM500 yourself while we pay the balance of RM9,500.
However, if the driver is below 21 years old, you would also need to bear the Compulsory Excess of RM400. As such, you would need to bear RM900 (500+400) and we will pay RM9,100.