Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without an excess would increase premiums for customers and costs for insurance companies.

We also hope to encourage drivers to be safer on the roads by adding this charge.

Recent FAQ

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are...

What is the eligibility criteria to receive a Buy Online & Get Rewarded?

The eligibility criteria to join Buy Online & Get Rewarded is ...