Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without an excess would increase premiums for customers and costs for insurance companies.

We also hope to encourage drivers to be safer on the roads by adding this charge.

Recent FAQ

What do I do if I forget my login password?

Click on “Forgot Password?” and a unique OTP code will be sent to your...

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...

What is Machinery All Risks Insurance?

Machinery All Risks Insurance covers the loss or damage to your machinery based on their usage...