Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or deduct the amount from what they pay towards the repairs.

The Phased Liberalisation of the motor tariff were implemented in a phased approach to...

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident...