Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or deduct the amount from what they pay towards the repairs.

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa...

Yes, you still do. But you will only need to pay your basic excess...

Yes, you do...