Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or deduct the amount from what they pay towards the repairs.

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product at ...