Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I resubmit my odometer reading if I have purchased the policy before it officially starts?

You can contact our staff at 1-800-88-2121 to resubmit your odometer photo one day before your insurance begins. We will then make the necessary changes.

Recent FAQ

How will insurance premiums be priced from 1 July 2017 onwards?

Effective 1 July 2017, under the liberalised environment, more risk factors...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...