Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens if I under-insure/over-insure my vehicle?

If your vehicle is under-insured, you will be considered self-insured for the difference. For example, if your vehicle has been lost or damaged, you will only be partially compensated up to the Sum Insured you have chosen.

If you have over-insured your vehicle, you would have paid a higher but unnecessary premium. If your vehicle is over-insured when it was stolen and not found, we will settle your claim to cover the loss incurred up to the market value of your vehicle.

Recent FAQ

What is Total Assist?

Total Assist is our 24/7 call centre service dedicated to helping you with any road accidents or breakdowns across Malaysia...

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa...